Refund & Cancellation

1. Introduction

Odisha Forest Development Corporation Limited (hereinafter referred to as OFDC LTD) is a Public sector Undertaking of the Forest & Environment Department of Government of Odisha, India. OFDC Ltd has been appointed as the Nodal Agency to promote Ecotourism  in the state of Odisha, India and to provide one stop solution to the visitors for this purpose. Accordingly OFDC Ltd has developed a system for advance booking of Accommodation facilities and Entry Permits through Internet. The Web site for online booking is www. ecotourodisha.com. Booking procedures are simple and user friendly.

The Services offered by OFDC Ltd (as defined below) through this website can only be used by Customers who have first read these General Terms and Conditions and accepted them unconditionally by clicking on the appropriate box provided for the purpose. It is not possible to proceed for booking process without this acceptance. Customers undertake to fulfil the obligations contained within these terms and conditions. Customers should save and/or print a copy of these terms and conditions for future reference when making a booking.

These terms and conditions govern your use of this website and by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you are advised not use this website.

You must be at least 18 years of age to use this website.  By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our OFDC's use of cookies in accordance with the terms of OFDCs privacy policy / cookies policy.

2. Scope

These General Terms and Conditions apply to offering and providing of the services by OFDC Ltd. OFDC Ltd operates the website which acts as an interface between the Customer and the various Suppliers offering the Services, including Forest Department of Government of Odisha, India.

These General Terms and Conditions are subject to the Suppliers' Rules and Restrictions which are made available to the Customer before any booking is completed and which the Customer also accepts at the moment that a booking is actually placed. It is the Customer's responsibility to familiarise himself/herself with the Suppliers' Rules and Restrictions. The specific Rules and Restrictions of Suppliers can be re-viewed here. Specific Accommodation Supplier Rules and Restrictions are provided prior to making a booking.

The General Terms and Conditions can be changed by OFDC Ltd, at any time without prior notice, although such changes will not apply to bookings that have already been accepted by OFDC Ltd, on behalf of the Supplier(s) concerned. It is therefore essential that the Customer reads saves and/or prints a copy of the General Terms and Conditions at the time the booking is placed, in order to be aware of the provisions in force.

3. License to use website

Unless otherwise stated, OFDC and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages or OTHER CONTENT from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.


You must not:

·republish material from this website (including republication on another website);

·sell, rent or sub-license material from the website;

·show any material from the website in public;

·reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

·edit or otherwise modify any material on the website; or

·redistribute material from this website [except for content specifically and expressly made available for redistribution.


4. Acceptable use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without OFDC’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without OFDC’s express written consent.  

5. User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose. 
You grant to OFDC a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to OFDC the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or OFDC or a third party (in each case under any applicable law). 
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
Notwithstanding rights under these terms and conditions in relation to user content, OFDC does not undertake to monitor the submission of such content to, or the publication of such content on, this website.


6.No warranties 

This website is provided “as is” without any representations or warranties, express or implied.  OFDC makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, OFDC does not warrant that:

i. this website will be constantly available, or available at all; or

ii. the information on this website is complete, true, accurate or non-misleading.


Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal or financial  matter you should consult an appropriate professional.

7. Online Reservation via the Website - The Customer's legal authority

The Website helps the Customer to find travel products for promoting ecotourism at various  tourist destinations in the State of Odisha, India and to make  necessary reservations, and acts as an interface in the transactions involved with the Suppliers. The Customer must be at least 18 years old, be legally authorised to enter into contractual obligations, have the requisite consent or authority to act for or on behalf of any persons included in a booking and must use the Website in accordance with these General Terms and Conditions and the Website Terms of Use.The Customer is responsible for his / her activities on the Website (financially or otherwise), including the possible use of his / her user name and password. The Customer guarantees that the information entered by him / her on the Website in relation to him / her and, if applicable, his / her travelling companions is accurate.

8. Limitations of liability

The Customer accepts that where OFDC Ltd acts as an interface between the Customer and the Suppliers, OFDC Ltd will under no circumstances be held liable with respect to Services the Customer has booked with one or more Suppliers. OFDC Ltd is not liable if and insofar as the Customer is able to claim for damages under an insurance policy such as travel and/or holiday cancellation insurance. The information displayed on this Website has been provided by the respective Suppliers, and OFDC Ltd does not accept any liability for any inaccuracies. Customers must ensure that they verify all information given before booking
OFDC will not be liable (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

or   to the extent that the website is provided free-of-charge, for any direct loss;

or   for any indirect, special or consequential loss;

or   for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if OFDC has been expressly advised of the potential loss.

9. Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit OFDC’s liability in respect of any:

   death or personal injury caused by OFDC’s negligence;

  fraud or fraudulent misrepresentation on the part of OFDC; or

  limit, or to attempt or purport to exclude or limit, its liability.

10. Lapsing of Liability and Limitation Complaints Period and maximum admissible claim amount.

Claims for dishonouring the contract should be submitted within 30 days of the contractually-scheduled period of visit. In that case, contact support@ecotourodisha.com .Claims should be made in writing, in Customer's own interest. The limitation period begins on the day on which the trip should end, based on the contract. The Claim amount is limited to the total invoice amount raised by the OFDC for the transaction taken place successfully in its website.

11. Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.

12. Other parties
You accept that, as a limited liability entity, OFDC has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against OFDC'’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect OFDC’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as OFDC.

13. Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

14. Indemnity 

You hereby indemnify OFDC and undertake to keep OFDC indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by OFDC to a third party in settlement of a claim or dispute on the advice of OFDC’s  legal advisers) incurred or suffered by OFDC arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions.

 
15. Breaches of these terms and conditions 

Without prejudice to OFDC’s other rights under these terms and conditions, if you breach these terms and conditions in any way, OFDC may take such action as OFDC deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

16. Variation

OFDC may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

17. Assignment

OFDC may transfer, sub-contract or otherwise deal with its rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

18. Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

19. Disclaimer

Except as expressly set out in these General Terms and Conditions, all the information contained in this Website is provided without any warranty (either express or implied) or implied term of any kind, including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose or non-infringement. All such implied terms and warranties are excluded. By accessing this Website, the Customer agrees that OFDC Ltd will not be liable for any direct, indirect or consequential loss arising from the use of the Website, any delay or inability to use the Website, or from the Customer's use of links from the Website. The exclusions and limitations contained in this clause apply only to the extent permitted by law

20. Entire agreement

These terms and conditions, together with privacy/cookies policy constitute the entire agreement between you and OFDC in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

21. Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the Law of India that are applicable to the State of Odisha, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Bhubaneswar, Odisha, India.

                                                      This general terms and conditions comes into force on 1.4.2016

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